Managed IT Services
At Banksia Technology, we are proud to offer a comprehensive managed IT services program designed to support and protect your business around the clock.
From guaranteed response times and 24/7 monitoring to proactive patch and device management, we focus on keeping your systems running smoothly.
Security is a priority, with advanced solutions like Microsoft 365 tenant management, endpoint protection, and simulated phishing tests to safeguard your business.
We also provide detailed IT management, including documentation, budget preparation, and regular technology reviews, ensuring everything stays aligned with your goals.
With tailored training, backups, and disaster recovery testing, we are here to help you maximize your technology while minimizing risks.
Managed IT Services
Ongoing end-to-end IT support & cybersecurity whenever you need it
Support
- Guaranteed Response Times
- Windows and Mac Patch Management
- Mobile Device Management
- 24x7x365 Monitoring
- Comprehensive Remote Support
- Comprehensive Onsite Support
Security
- Microsoft 365 Tenant Security Management
- Managed Password Manager
- Business-Grade Anti-Malware & Endpoint Protection (EDR)
- Spam Filtering & Advanced Email Protection
- DNS and Web Browser Protection
- Simulated Phishing Tests
Management
- Up-to-date IT Documentation
- Executive Reports
- Asset & Inventory Management Reports
- IT Budget Preparation
- Technology Business Review Meetings
Training
- Security Awareness Training
- Staff training on Business Systems & Best Practices
Services
- Microsoft 365 Business Licencing
- Microsoft 365 Backups
- Regular Backup Integrity and Validation Testing
- Simulated Disaster Recovery Testing
End-to-end tech support for Sydney businesses
IT Support On-call
On-demand technical assistance and troubleshooting for immediate resolution of hardware, software, and network issues for businesses and their employees.
Managed IT Services
Proactive, comprehensive IT management where our team monitors, maintains, and optimises your technology infrastructure and cybersecurity 24/7 to prevent issues before they occur.
Systems & Automation
Expert setup & configuration of new technology, coupled with creation of automated workflows and processes to increase efficiency and reduce manual tasks in your business operations.
Our tech partners
Read why our clients love us
"Jaydn is fantastic. Stepped up at quick notice, very safety conscious and great after service help."
“Jaydn from Banksia Technology knows his stuff. When it comes to IT services, cybersecurity, and assistance with IT systems setup, automation, and integration I would highly recommend him.”
“ I have been working with Jaydn from Banksia Technology for the past 3.5 years… It is an honour to work with Jaydn as whatever task he takes on he does it with pride, patience, knowledge and integrity…”
Ready to take the next step?
Jaydn Chiert,
Managing Director